A burglar at the Center shoots Gary; Dr. Barrow brings a gun to the office; revelations prompt Lily to make an important decision.
An abrasive, new doctor (Kurt Deutsch) clashes with the staff over cases involving a teen runaway (Clea DuVall) and a wounded woman (Kathleen Wilhoite).
A former patient stalks Lily (Nia Peeples); Kathy has her eyes opened when she counsels a black teen facing racism; guest Tom Wopat.
Kathy urges a date-rape victim (Lisa Dean Ryan) to press charges against her attacker, a popular fraternity president (Eric Dane).
Kathy tries to help a socialite's young daughter (Vanessa Zima) when she learns the alcoholic mother (Linda Purl) suffers from her husband's abuse.
A perceptive psychology student (Kellie Martin) interns with a close-knit staff at a crisis center in San Francisco.