2004 - 2006, Reality, Other
Fly-on-the-wall documentary series going behind the scenes with airport staff in America as they deal with the daily hassles of delays, difficult passengers and lost luggage
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Episode Guide

  • Airline - Pushing the Limits (Season 3 Episode 26)
    Season 3 Episode 26:

    Pushing the Limits

    A charity asks the staff to donate ten inches of their hair for sick children; an elderly passenger is missing.

  • Airline - Crying for Help (Season 3 Episode 25)
    Season 3 Episode 25:

    Crying for Help

    A man who is desperate to see his wife misses his connection; a passenger books her ticket through a travel agent, then the computer does not accept it.

  • Airline - The Waiting Game (Season 3 Episode 24)
    Season 3 Episode 24:

    The Waiting Game

    A passenger is concerned that his medication may not arrive; a flight to Philadelphia is overbooked; a group of bar flairers.

  • Airline - Decision Time (Season 3 Episode 23)
    Season 3 Episode 23:

    Decision Time

    A beauty pageant contestant is afraid to fly; a mother expects to meet her young son off a flight; wedding planners miss their flight.

  • Airline - Turbulence Everywhere (Season 3 Episode 22)
    Season 3 Episode 22:

    Turbulence Everywhere

    Gina begins her career as a flight attendant; police must handle an angry group of passengers; a couple who appear drunk are pulled from their flight.

  • Airline - Going Places (Season 3 Episode 21)
    Season 3 Episode 21:

    Going Places

    Gina enrolls in Southwest's flight-attendant training program; a comic entertains fellow passengers; a flight to Orlando has maintenance problems.

  • Airline - Cruise Control (Season 3 Episode 20)
    Season 3 Episode 20:

    Cruise Control

    When a passenger takes off his shirt, people think he is drunk; mechanical failure in the cockpit; a passenger misses her connecting flight by seconds.

  • Airline - Taking Care of Business (Season 3 Episode 19)
    Season 3 Episode 19:

    Taking Care of Business

    Red liquid that looks like blood is found in baggage; Boston Red Sox fans heading home are booked on an oversold flight.

  • Airline - Love At First Flight (Season 3 Episode 18)
    Season 3 Episode 18:

    Love At First Flight

    Employee Tom proposes to a girlfriend; a passenger pops the question to his girlfriend; a man meets his fiancee for the first time; a passenger may have missed his flight.

  • Airline - Let's Face the Music and Dance (Season 3 Episode 17)
    Season 3 Episode 17:

    Let's Face the Music and Dance

    Ballroom dancers en route to a competition practice at LAX while waiting for their plane; a passenger just can't stop dancing to the amusement of others.

  • Airline - Timing Is Everything (Season 3 Episode 16)
    Season 3 Episode 16:

    Timing Is Everything

    At Chicago Midway, people missing flights; canceled flights.

  • Airline - It Takes All Sorts (Season 3 Episode 15)
    Season 3 Episode 15:

    It Takes All Sorts

    A passenger is pulled off a flight.

  • Airline - You Can't Take It With You (Season 3 Episode 14)
    Season 3 Episode 14:

    You Can't Take It With You

    A mangling in baggage-handling; gasoline in a backpack; a woman's credit card is maxed out; passengers face a three-day delay.

  • Airline - South of the Border (Season 3 Episode 13)
    Season 3 Episode 13:

    South of the Border

    Young Americans help needy Mexican villagers; a couple arrive too late for their flight; the airline pulls a drunken woman off a flight; passengers unable to speak English get off at the wrong stop.

  • Airline - When the Going Gets Tough (Season 3 Episode 12)
    Season 3 Episode 12:

    When the Going Gets Tough

    A rodeo star passes through Houston; emotions get the best of a passenger in Los Angeles; a passenger blames confusing road signs en route to an airport for making him miss his flight.

  • Airline - Stormy Weather (Season 3 Episode 11)
    Season 3 Episode 11:

    Stormy Weather

    Lightning and fog delay flights; a woman going through detox needs to get home as quickly as possible; a passenger brings a cat in her luggage; a family wants to leave on an earlier flight without paying for an upgrade.

  • Airline - Cabin Fever (Season 3 Episode 10)
    Season 3 Episode 10:

    Cabin Fever

    A woman fears flying; a Russian family misses its flight; security angers a man; a passenger sleeps through his transfer stop.

  • Airline - Mind Over Matter (Season 3 Episode 9)
    Season 3 Episode 9:

    Mind Over Matter

    A woman's flight leaves without her; an elderly traveler may be stranded at the airport; a 108-year-old woman flies; a woman and her daughter may have a problem with their tickets; a man falls asleep while his flight is boarding.

  • Airline - Risky Business (Season 3 Episode 8)
    Season 3 Episode 8:

    Risky Business

    Poker players break out the cards on their flight to Las Vegas; a woman tries to put take her 2-year-old on a flight without buying a ticket; a child with a terminal illness flies to Walt Disney World.

  • Airline - Life Swap (Season 3 Episode 7)
    Season 3 Episode 7:

    Life Swap

    A ballerina shows off for passengers and crew; a single mother with damaged luggage reaches her breaking point; a woman arrives at the airport with all her possessions.

  • Airline - April Fool (Season 3 Episode 6)
    Season 3 Episode 6:

    April Fool

    Actor tries to get priority seating; passenger believes his invisible wife should be allowed to pre-board; angry passengers miss their flight; drunken couple sneak alcohol onto their flight; on-line Romeo may have been stood up.

  • Airline - A Hard Day's Flight (Season 3 Episode 5)
    Season 3 Episode 5:

    A Hard Day's Flight

    Only three seats are available for the Fab Four Tribute Band; furious passengers' flights are delayed; grilled-cheese-eating competition.

  • Airline - Mardi Gras (Season 3 Episode 4)
    Season 3 Episode 4:

    Mardi Gras

    Mardi Gras partiers arrive in costume; Southwest agent on vacation loses her companion; emotional passengers appear to be under the influence.

  • Airline - Things That Go Bump at the Airport (Season 3 Episode 3)
    Season 3 Episode 3:

    Things That Go Bump at the Airport

    Ghost-buster senses spiritual activity at the airport; misbehaving passenger hands out money; oversell customers lose their patience; tired flier returns home from Japan.

  • Airline - The Sky's the Limit (Season 3 Episode 2)
    Season 3 Episode 2:

    The Sky's the Limit

    A flight instructor's charges leave without him; a drunken DJ may be unable to fly; a confused grandmother refuses to board.

  • Airline - Takes Two to Tango (Season 3 Episode 1)
    Season 3 Episode 1:

    Takes Two to Tango

    An elderly man's ailments distract fellow passengers; a man meets the flight attendant who saved his life; a drunken man cannot fly; an irate woman has missed her flight; comedian Brian Shiel performs.

  • Airline - No Going Back (Season 2 Episode 26)
    Season 2 Episode 26:

    No Going Back

    A passenger needs to take a tree to Maine; a passenger refuses to pay a $1 upgrade fee; a supervisor's fiance leaves to serve in Iraq.

  • Airline - Shaken & Stirred (Season 2 Episode 25)
    Season 2 Episode 25:

    Shaken & Stirred

    A flight to Las Vegas is canceled; an old man cannot stop laughing; a young woman wants her boyfriend to return; bowling showdown.

  • Airline - So Near Yet So Far (Season 2 Episode 24)
    Season 2 Episode 24:

    So Near Yet So Far

    A teen may have gotten off the plane at the wrong airport; a disabled passenger's scooter does not work.

  • Airline - Live and Let Fly (Season 2 Episode 23)
    Season 2 Episode 23:

    Live and Let Fly

    Captain "Bubba" Edens takes his last flight; a passenger has cockroaches; a date doesn't show up for a romantic weekend.

  • Airline - Fun and Games (Season 2 Episode 22)
    Season 2 Episode 22:

    Fun and Games

    Comedian Ron Pearson flies to Las Vegas; a radio crew is nominated for an award; a passenger refuses to check her bag; a strange smell comes from one of the passengers; a man hopes to surprise his girlfriend with a marriage proposal.

  • Airline - You Can't Win Them All (Season 2 Episode 21)
    Season 2 Episode 21:

    You Can't Win Them All

    Trapshooter flies to compete in a contest; drunk is pulled from a flight; child bolts off a flight, putting a family's trip in jeopardy; plane must be cleared of peanut dust for an allergic passenger.

  • Airline - Dazed and Confused (Season 2 Episode 20)
    Season 2 Episode 20:

    Dazed and Confused

    A drunken passenger finds himself separated from his traveling companions; a passenger needs medical attention; two businessmen miss their flight; a family loses its tickets.

  • Airline - Precious Cargo (Season 2 Episode 19)
    Season 2 Episode 19:

    Precious Cargo

    Triple Crown trophy keeper Ed Seigenfeld; expensive tropical fish cannot go to Las Vegas; the airline does not allow a disabled passenger with a vital oxygen-tank to board; a man cannot locate his son.

  • Airline - Let There Be Love (Season 2 Episode 18)
    Season 2 Episode 18:

    Let There Be Love

    A woman travels to Florida for a blind date; a woman returns from an Internet date; stand-up comic Bobby Collins heads to Las Vegas.

  • Airline - Battle of Wills (Season 2 Episode 17)
    Season 2 Episode 17:

    Battle of Wills

    A passenger thinks someone has pushed in line ahead of him; confused passenger needs assistance; ant-infested luggage.

  • Airline - Rules Are Rules (Season 2 Episode 16)
    Season 2 Episode 16:

    Rules Are Rules

    Passenger must leave flight; child has cerebral palsy; passenger may not bring his lighter on board; young man is joining the Naval Academy.

  • Airline - In Sickness and in Health (Season 2 Episode 15)
    Season 2 Episode 15:

    In Sickness and in Health

    A child is on his way to have rare surgery; a woman has a seizure.

  • Airline - The Stress Test (Season 2 Episode 14)
    Season 2 Episode 14:

    The Stress Test

    A bus driver's heartache and financial stress; an intoxicated Deadhead; the pilot's side job as a stunt pilot.

  • Airline - Emotional Baggage (Season 2 Episode 13)
    Season 2 Episode 13:

    Emotional Baggage

    A woman is terrified to fly; a family carries too much liquor; a plane doesn't have enough room for photographers' expensive equipment.

  • Airline - Lost in Translation (Season 2 Episode 11)
    Season 2 Episode 11:

    Lost in Translation

    Yolanda tries to deal with a Saudi Arabian woman who doesn't speak English; Czech man's personal hygiene a problem.

  • Airline - All Shapes and Sizes (Season 2 Episode 10)
    Season 2 Episode 10:

    All Shapes and Sizes

    Tiny turtles try to board; a large woman needs an extra seat; a tall teen needs an exit-row seat; a passenger is on standby to Las Vegas.

  • Airline - Expect the Unexpected (Season 2 Episode 9)
    Season 2 Episode 9:

    Expect the Unexpected

    Very special surprise guests celebrate a couple's anniversary; a passenger carries rotten fish in her luggage; a drunken stand-up comic; a passenger's timing is down to the wire.

  • Airline - Fly Babies (Season 2 Episode 8)
    Season 2 Episode 8:

    Fly Babies

    A fourth-grade class adopts a pilot; security must take charge of an over-excited child; twin boys cause trouble in baggage-claim; a young girl may cause her parents to miss their flight.

  • Airline - Down to the Wire (Season 2 Episode 7)
    Season 2 Episode 7:

    Down to the Wire

    An elderly woman may not make it to the plane in time; a family leaves the plane tickets on a bus; a family arrives at the airport with 18 boxes.

  • Airline - High and Mighty (Season 2 Episode 6)
    Season 2 Episode 6:

    High and Mighty

    Strongman Phil Pfister demands the seat of his choice; baggage includes a crateful of giant clams; a potential passenger is too high to fly.

  • Airline - That's Entertainment! (Season 2 Episode 5)
    Season 2 Episode 5:

    That's Entertainment!

    "American Idol" contestant William Hung sings; employees dress up for a Spirit party; pop star Madonna's costumes go missing; rock fans try to convince airline employees that they are with a band.

  • Airline - Unfit for Travel (Season 2 Episode 4)
    Season 2 Episode 4:

    Unfit for Travel

    A grandmother wants to bring her new puppy home; a passenger tries to bring fresh chickens on the flight; a badly behaved passenger finds herself being escorted off the plane; a woman turns up for a flight several days early.

  • Airline - Family Business (Season 2 Episode 3)
    Season 2 Episode 3:

    Family Business

    Angelica's brother returns from Iraq; a woman loses her children; a family returning from New Zealand cannot be accommodated.

  • Airline - The Big Squeeze (Season 2 Episode 2)
    Season 2 Episode 2:

    The Big Squeeze

    There are only five open seats for a six-member family; blind passenger; lost ticket; Rod competes in a body-building championship.

  • Airline - Judgment Day (Season 2 Episode 1)
    Season 2 Episode 1:

    Judgment Day

    Eric plans to propose to his girlfriend; a passenger misses his flight; a passenger blows his top when he discovers that he can't get on a flight; drunken sisters.

  • Airline - Oh What a Performance! (Season 1 Episode 18)
    Season 1 Episode 18:

    Oh What a Performance!

    Drunk passenger; lost paper ticket; unaccompanied minors almost board the wrong flight; staff holiday Cabaret.

  • Airline - There's Real Time ... Then There's Airline Time (Season 1 Episode 17)
    Season 1 Episode 17:

    There's Real Time ... Then There's Airline Time

    An irate passenger just misses her flight; a woman tries to get to her dying mother in time; a drunken, angry group gets yanked from a flight.

  • Airline - All Creatures Great & Small (Season 1 Episode 16)
    Season 1 Episode 16:

    All Creatures Great & Small

    Football fans become rowdy; penguins; a man dresses as a tiger; a man dons a short black mini-skirt.

  • Airline - Don't Take No for an Answer (Season 1 Episode 15)
    Season 1 Episode 15:

    Don't Take No for an Answer

    A soccer team's reservation falls through; a passenger loses track of his Army buddy; an airline mix-up separates parents from their children.

  • Airline - It Ain't Over Til It's Over (Season 1 Episode 14)
    Season 1 Episode 14:

    It Ain't Over Til It's Over

    A blizzard causes cancellations; a late check-in may have delayed luggage; passengers are accused of cutting in line; Eminem fans gather; an elderly man falls.

  • Airline - For Better for Worse (Season 1 Episode 13)
    Season 1 Episode 13:

    For Better for Worse

    Passenger is too drunk to fly to her wedding; stunt man waits to propose to his girlfriend; pilots elope to Las Vegas; a wedding dress is destroyed.

  • Airline - Relative Values (Season 1 Episode 12)
    Season 1 Episode 12:

    Relative Values

    An irate father takes out his frustration on the ticket staff; two elderly women have travel emergencies; a couple brings their new baby home from China.

  • Airline - Luv Is in the Air (Season 1 Episode 11)
    Season 1 Episode 11:

    Luv Is in the Air

    A flight attendant's beau arrives from Switzerland; a desperate boyfriend is unable to find a flight to New York; a tall, beautiful customer-service supervisor must fend off an admirer.

  • Airline - You Must Be Kidding? (Season 1 Episode 10)
    Season 1 Episode 10:

    You Must Be Kidding?

    A drunk needs nine police officers to escort him from the airport; overweight customers take the arm-rest test; a strange complaint; a flight is oversold by 53 people.

  • Airline - Team Effort (Season 1 Episode 9)
    Season 1 Episode 9:

    Team Effort

    Erik faces the worst nightmare of all ramp workers; a customer claims the airline lost her luggage; supervisors confront a swarm of dangerous bees.

  • Airline - High Spirits (Season 1 Episode 8)
    Season 1 Episode 8:

    High Spirits

    Southwest throws a wild party; seven women traveling to a bachelorette party hit the bar; some members of a family of gospel singers are jittery about flying.

  • Airline - Terminal Beauty (Season 1 Episode 7)
    Season 1 Episode 7:

    Terminal Beauty

    A woman changes her clothes in front of fellow passengers; singer Randy Travis; drunken, troublesome young women; first pitch at Wrigley Field.

  • Airline - Winners & Losers (Season 1 Episode 6)
    Season 1 Episode 6:

    Winners & Losers

    A passenger tries to con his way onto a flight; overbooked flights; a passenger practices to be on a game show.

  • Airline - Times Change (Season 1 Episode 5)
    Season 1 Episode 5:

    Times Change

    A pilot's last flight; a patient with Alzheimer's disease has a small accident.

  • Airline - Beyond Their Control (Season 1 Episode 4)
    Season 1 Episode 4:

    Beyond Their Control

    As personnel deal with a two-day power blackout, angry scenes threaten to get out of control.

  • Airline - Kids ... Who'd Have Them? (Season 1 Episode 3)
    Season 1 Episode 3:

    Kids ... Who'd Have Them?

    Biker youths disrupt a flight; a 10-year-old travels alone; a woman and her children miss their flight.

  • Airline - Consider Yourself One of the Family (Season 1 Episode 2)
    Season 1 Episode 2:

    Consider Yourself One of the Family

    Rapper Sisqo discusses underwear; an angry family try to prove their toddler's age so he can travel at no cost.

  • Airline - The Delicate Art of Saying No (Season 1 Episode 1)
    Season 1 Episode 1:

    The Delicate Art of Saying No

    Drunk passenger; passenger who smells too bad to travel.

  • Airline - Excess Baggage 2 (Special)

    Excess Baggage 2

    Stories from the first season.

  • Airline - Excess Baggage 5 (Special)

    Excess Baggage 5

    Late-arriving passenger misses her flight; mini-skirt man; auditions for the Christmas cabaret.

  • Airline - Excess Baggage 1 (Special)

    Excess Baggage 1

    Stories from the first season.

  • Airline - Excess Baggage 3 (Special)

    Excess Baggage 3

    Stories from the first season.

  • Airline - Excess Baggage 4 (Special)

    Excess Baggage 4

    Stories from the first season.

  • Airline - Excess Baggage 6 (Special)

    Excess Baggage 6

    An 80-year-old granny is told she can't fly with her oxygen supply; lost-ticket con game; unaccompanied child.

  • Airline - Greatest Hits LA (Special)

    Greatest Hits LA

  • Airline - Greatest Hits Chicago (Special)

    Greatest Hits Chicago

  • Airline - Spirit Party (Episode 81)
    Episode 81:

    Spirit Party

    A passenger is too drunk to board his flight; an annual staff party.

  • Airline - Home for the Holidays (Episode 46)
    Episode 46:

    Home for the Holidays

    An airline employee spends Thanksgiving with his family; other Southwest personnel spend the holiday working for charities.

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