In Amsterdam, chief purser Bob Brain cooks up a cunning plan so a Dutch passenger can propose to his girlfriend on the flight into Liverpool.
Jane holds a flight for a couple on their honeymoon; changing the name on a ticket.
At Liverpool, despatcher Chris Hall agrees to dive into a tank full of sharks to raise money for charity.
Elvis impersonator Martin Fox is travelling to Malaga from Liverpool.
The staff at Bristol prepare to hang up their blue Go uniforms and don easyJet orange.
At Liverpool people are getting caught out by the new forty-minute check-in rule.
A freak blizzard grips the South East and causes mayhem at Luton Airport.
A passenger travelling to Malaga is stopped from boarding when a cat is discovered in her handbag.
The new air traffic control centre in Swanwick has crashed, causing widespread chaos.
Another passenger misses her flight, but her reaction to being told she cannot fly is different from the usual one.
A passenger has an anxious wait to find out if her burnt passport is good enough to travel with.
An employee's boyfriend plans to sneak aboard and pop the question mid-flight.
A classical musician refuses to fly without his priceless viola.
The events of September 11th in New York have a devastating effect on air travel.
A group of business students go wild at a tomato festival in Spain.
A plane leaving for Malaga isn't big enough, and supervisor Sarah has the task of breaking the news to the unlucky passengers.
Friends miss their flight, and one of them lashes out at supervisor Brett Holland.
Jane Boulton has a bad day as many passengers miss their flight when they fail to hear an announcement; a defective plane at Liverpool causes numerous delays.
Flights to Nice are delayed by fog, and Katrina bears the brunt of passengers' anger; a couple who miss their flight seek sympathy.
EasyJet boss Stelios hands out money in Geneva airport; a wannabe model jets to Nice for the final of a pageant.
A rather large rugby team take off for Barcelona; the EasyJet staff celebrate as two employees get engaged on the tarmac.
Podium dancers fly one-way to Mallorca; a Spanish passenger's girlfriend abandons him at the check-in desk.
Manager Jane swoons as Simon Le Bon checks in and Katrina tries to marry her off to a Spanish passenger.
Pee Pee the hamster is refused a ticket to Athens; the Liverpool team fly home from Europe.
Duty manager Alan Darbyshire undergoes a kidney transplant with a donor organ from his wife Jill.
Frank Bruno climbs aboard a Liverpool flight; Katrina samples duty-free; and Captain McBride passes his test.
Fans fly to see Man Utd.; Katrina gets the all-clear for cancer; a brass band entertains fellow passengers.
Rowdy rugby players; Scottish school children; an in-flight marriage proposal.
Check-in girl Katrina faces her first day back after cancer treatment; manager Jane encounters a late flyer.
Staff members protest in Brussels; Kevin takes a flying lesson; Katrina and Julian take their long-awaited honeymoon.
An important bag goes missing; Kevin prepares to meet the queen; a newlywed faces cancer surgery.
Cancer-stricken Katrina loses her hair; flight attendant Louise Brigley deals with sexual harassment in the skies.
A dispatcher's annual medical; a DJ misses his flight; trainees; a bride is hospitalized with cancer.
Check-in girl Katrina's battle with cancer leaves her too ill to attend her wedding rehearsal; staffing crisis at Liverpool airport.
Trainees cope with a mock terrorist-attack; furious passenger; pop group Bucks Fizz.
Jane Boulton endures the day from hell as irate passengers vent their rage in the terminal; a captain gets lost somewhere over France; missing passports.
Lobsters; a dog who cannot fly; airline workers meet the boss.
A jubilant England squad fly Britannia after gaining a place in the World Cup.
A fed-up passenger services officer applies for the cabin crew trainee course.
Tourists go missing at Majorca's airport.
Trainee stewards deal with emergency slides and awkward passengers; two travellers miss their connecting flight.
New recruits; wedding in the Dominican; 12-year-old girl with passport problems.
It's the festive season but not everyone is full of Christmas cheer.
At Newcastle Airport a 15-year-old has been refused permission to fly because he doesn't have his own passport.
Check-in supervisor Graham Fraser has his stag night; an angry passenger rubs Jane Boulton up the wrong way.
Cabin crew trainee Stephen McGarvey has to deal with a plane-load of drunken football fans.
A passenger at Luton is refused permission to check in as he seems too drunk to travel.
Duty manager Alan Darbyshire informs Mr. Ntaki that he has missed his flight.
Passenger service agent Rachael Gardner's wedding to Ben on Mauritius turns out to be an emotional event.
The busy May bank holiday proves to be a testing time for easyJet supervisor Jane Bolton and the staff at Luton Airport.
It's a historic day for the airline as Stelios Haji-Ioannou steps down as chairman of easyJet.
The airline's purchase of fellow low-cost carrier Go brings new faces, characters and destinations.
A dedicated timekeeper causes friction at the sales desk at Luton Airport.
Katrina awaits for the doctors' OK, as her wedding approaches.
An extremely angry, persistent passenger; relatives of fog-delayed travelers become angry.
Jane finally cracks; Katrina sees children on holiday; Stelios hands out cash; a teen model has the flu.
Businessmen prepare to board the wrong flight; a pilot fights for his license to fly; a passenger auditions for the Zurich Opera Studio.
A despatcher runs in front of an aircraft in Liverpool.
Pilot Lance Jordan reveals a hidden side to his character.
Passengers and staff ride an emotional roller-coaster.
Christmas brings easyJet forty Luton children who have never flown before.
Jane Boulton finally cracks; Katrina checks in children who have no idea they are travelling on a plane.
Kevin Reardon has been put on night shifts, to the dismay of his wife.
Jane is stressed when two businessmen prepare to board the wrong flight. Katrina is outraged by a canoodling couple.
A drunk is escorted off a plane; celebrity flyers; Kevin gets in trouble for a security mishap; a packed flight's toilets are out of order.
New recruit Aaron finds his job on the line; Pat Baynes deals with a couple who defaced a passport.
An angry German demands a flight to Zurich; anxious relatives await a delayed plane.
Passenger officer Pat Baynes applies for a place on the stewardess training course.
World Cup fans' plane develops technical problems; easyJet chairman visits the U.S. to buy more planes; a hitchhiker's mother comes to the rescue; staffing crisis.
The action moves to Majorca where Britannia staff have to deal with lost passengers, aircraft delays and a mile-long walk.
Katrina faces her first check-up after her cancer operation.
Angry, shouting passengers; a craft begins to run out of fuel; a passenger leaves her passport at home.
A boy hoping to go skiing in Switzerland is found to have an out-of-date passport.
A couple's passports are refused.
Anna and boyfriend Barney turn up in plenty of time for their flight but according to the computer she is a day late.
Katrina returns to work; A businessman misses his flight.